We may collect and process data from the user through online forms, chat messages or phone conversations. The information thus collected will come under the categories of personal information, payment credentials and user location.
- Personal details include the name of the passenger, contact number, billing address, e-mail address, passport details, frequent flyer number, visa details, etc.
- The payment credentials collected may be in the form of credit or debit card details along with any authentication information such as one time passwords.
- We would require users to share their location details with our website or our agents to provide a better experience of our website and its services.
Email address usage
We will not spam you email with any unnecessary messages. We make use of your email to send your account related information, to send the e-ticket and for authenticating users. If you wish to hear from us regarding our newsletter and upcoming offers you may subscribe to our website else you may opt out by unsubscribing from these services.
The website stores the details collected from the users and passengers in dedicated databases available with trusted third-parties. We store the details in order reduce the overhead of entering your details every time you make use of the website. And also to make sure that the information displayed for you on our website is personalized to your needs.
The information provided to our website will be disclosed to our travel partners for making a reservation on the user’s behalf. It may also be shared with third-party databases and banks for verification purposes. You hereby acknowledge to these data transfers made with trusted third-parties.
Other websites and individuals may promote their companies on our website in the form of ads or banners. These websites and individuals are referred to as third party affiliates. We do not endorse any of these affiliates and it is the liability of the user if they wish to proceed with their services.
The information provided to us will be protected at all circumstances. But if we find that there is an abuse of the terms in this policy, then we will hand over the user’s details to the concerned legal authorities.